Multi-Channel Ticketing System
Integrate email, chat, SMS, and WhatsApp into one ticketing platform
Support Process Automation
Auto-assign queries, escalate based on SLA, and generate resolution workflows
Feedback & Complaint Management
Capture, analyze, and act on customer feedback using defined flows
Team Performance Tracking
Monitor team KPIs, resolution times, and support efficiency
Connect with our experts to align challenges related to: Business processes, roles, systems implementation & usage
We evaluate your processes, systems & propose a tailored solution
Set up & align systems, processes & experts as per plan
Systems & Processes Go Live in defined timelines, continuous support provided for efficient operations
Working with "Cusec Consulting LLP" has been a game-changer for our financial operations. Their expertise in accounting and meticulous approach to bookkeeping have brought clarity and structure to our finances. They’re reliable, detail-oriented, and always up to date with compliance requirements. Thanks to their support, we can focus more on growing our business with confidence in our financial foundation.
Sanjeev Kharyal
Director: Affiniti Forwarders Pvt Ltd
We’ve been thoroughly impressed with the professionalism and expertise demonstrated by "Cusec Consulting LLP" in managing our GST processes. Highly recommended for anyone seeking reliable GST handling.
Harish Yadav
Owner: Global Homes
Engaging Cusec Consulting for our systems and process audit was a pivotal move in enhancing our operational efficiency. Their team demonstrated exceptional professionalism, insight, and attention to detail throughout the engagement. They not only identified critical gaps and inefficiencies but also delivered practical, actionable recommendations aligned with our business objectives. Cusec Consulting’s expertise has been instrumental in helping us build a more resilient and future-ready organization.
Parminder Singh
COO: Realistic Pvt Ltd
Engaging with "Cusec Consulting LLP” for process creation and audit was a game-changer for our organization. Their team expertly mapped out clear, efficient workflows tailored to our needs, while the audit ensured each process was not only compliant but also aligned with our strategic objectives. The result was a more streamlined, accountable, and scalable operation. Their structured approach brought clarity across departments and laid the foundation for continuous improvement. We now operate with greater confidence and consistency thanks to their support.
Aditya Singh
Owner: Brand With USS
Working with "Cusec Consulting LLP” for our GST and financial consulting needs has been an outstanding experience. Their in-depth knowledge of tax regulations and financial frameworks helped us stay fully compliant while optimizing our tax liabilities. They provided clear, actionable advice and handled complex matters with professionalism and precision. Their proactive approach and timely insights have greatly improved our financial planning and decision-making processes. We consider them a trusted partner in our growth journey.
Bhupesh Malhotra
Owner: True Value IT Solutions
We at Robotics have been working with Cusec Consulting LLP for our financial bookkeeping services, and the experience has been extremely smooth and professional. Their team is professional, accurate, and always responsive. They've helped us maintain clear records and stay organized, making a real difference in our day-to-day operations. Highly recommended!
Deepak Sethi
Director: Robotex
